Legal notice

Terms of Service & Legal Notice

By visiting our site and/or purchasing products from Wag Zone, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional policies referenced herein.

1. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of Queensland (QLD), Australia, and the Commonwealth of Australia, without regard to conflict of law principles.

2. Accuracy of Site Information & Trademark Notice

We endeavor to present accurate product descriptions, difficulty tiers, dimensions, and pricing. Independent Pet Brand Notice: Wag Zone is an independent canine enrichment and interactive pet accessories retailer. Wag Zone is not affiliated with, sponsored by, or endorsed by Nina Ottosson (Outward Hound), KONG Company, West Paw, TRIXIE Pet Products, or LickiMat. Any comparative references are made strictly for functional specification, difficulty benchmarking (e.g., Level 1 vs Level 3 mental stimulation), and technical clarity. Wag Zone reserves the right to correct any inadvertent inaccuracies at any time without prior notice.

3. Supervised Play Advisory, Chew Damage & Ingestion Hazard Disclaimer

MANDATORY SUPERVISED PLAY WARNING: Interactive dog puzzles, snuffle mats, and brain games are cognitive problem-solving tools; they are NOT indestructible chew toys. Never leave dogs unattended with puzzle boards containing removable plastic sliders, bones, or caps. Once the treat challenge has been completed, promptly remove the puzzle from the dog's reach to prevent habitual gnawing. Ingestion & Choking Disclaimer: Pet owners are solely responsible for selecting appropriately sized toys to prevent swallowing hazards. Periodically inspect toys for cracks, loose parts, or chewed fragments, and discard immediately if any section becomes damaged. Wag Zone is not liable for intestinal blockages, dental fractures, or veterinary surgical expenses resulting from aggressive chewing, unmonitored play, or ingestion of broken toy fragments.