Contact information
Contact Us
If you have any questions regarding our puzzle difficulty levels, material certifications, food-contact hygiene guidelines, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Wag Zone |
| Website: | wagzone.shop |
| Email: | support@wagzone.shop |
| Phone: | +61 423 116 399 |
| Business Address: | 1/9 Oronsay Avenue, Caloundra QLD 4551, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to veterinary hygiene standards and logistics routing protocols, please do not dispatch returned dog toys, puzzle feeders, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.